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Article 1 - Parties


Phone: (+90) 212 234 56 78



Name - Surname / TC.No: Member Customer
Address: Member Customer address
Phone: Member Customer phone
E-mail: Member Customer email

Article 2- Subject

Subject of this contract to the SELLER's SELLER
of the website electronically
the sale of the product, the qualifications of which are listed below, and the sales fee, and
Law on the Protection of Consumers No. 4077 on delivery; and
In accordance with the provisions of the Regulation on Distance Contracts, the rights and
is the determination of its obligations.
Buyer, seller name, title, full address, phone and other access information, subject to sale
basic qualities of the goods, sales price including taxes, form of payment,
delivery conditions and costs etc. all preliminary information regarding the sale goods and
The exercise of the right of “withdrawal” and how to exercise this right, complaints and
official authorities to which they can submit their objections, etc. clear, understandable and
that it is informed by the seller in accordance with the internet environment, this preliminary information
this is what he confirmed in electronic form and then ordered the goods
accepts and declares the terms of the contract.
Preliminary information and recipient on the site
The invoice issued upon the order issued by the company is inseparable from this contract.

Article 3- Contract Product / Payment / Delivery Information

The type and type, quantity, brand / model of the product / products purchased in electronic environment,
sales price, payment method, delivery person, delivery address, billing information, cargo
The fee is as stated below. The person to be billed and the person who signed the contract is the same
has to be. The information below should be accurate and complete. This
damages arising from situations where the information is incorrect or incomplete
the buyer accepts the full welcome and also any
the buyer accepts all kinds of responsibility.
Where the SELLER deems it necessary, the information provided by the BUYER is actually
reserves the right to stop the order when it does not overlap. SELLER problem in order
phone, e-mail and mail given by the BUYER
If the address does not reach the BUYER, the order will be put into effect.
freezes for (fifteen) days. During this period of the BUYER related to the issue with the SELLER
It is expected to communicate as. Any reply from the BUYER during this time
If not, the SELLER cancels the order so that both parties are not damaged.

Product / Products Taken

Name, code:; … piece
Total Sale Price:…. -TL
Payment Method: Credit Card / Bank Transfer (EFT)
Person to be Delivered:
Phone number :
Address to be Delivered:
Person / Institution to be Billed:
Billing address :
Tax Administration :
Tax Registration Number:
Shipping Fee:… -TL

Article 4- Contract Date and Force Majeure

The contract date is the date on which the order was placed by the buyer ../../…. It is history.
Parties that are not available or foreseen on the date of signing of the contract.
one or both of the parties emerging outside their control

in part or completely
fulfill them or fulfill them on time
situations that make it impossible, force majeure (natural disaster, war, terror, uprising,
changing legislative provisions, seizure or strike, lockout, production and communication
Significant malfunctions etc.). Force majeure
the party that occurred in person, to the other party immediately and in writing
It will be reported.
During the continuation of the force majeure,
they will not have any responsibilities because they cannot bring them. this
If the force majeure condition persists for 30 (thirty) days,
someone will have the right to terminate unilaterally.

Article 5- Rights and Obligations of the Seller

5.1. Seller, Law No. 4077 on Consumer Protection and Distance
According to the provisions of the Regulation on Contracts,
Agree to fulfill the loaded acts without force majeure and
5.2. People under the age of 18 (eighteen) shopping at
can not. The seller assumes that the age specified by the buyer in the contract is correct.
will. However, due to the wrong age of the buyer,
no liability can be imposed.

5.2. Price of system errors is not responsible for any inaccuracies. This
Regarding the seller, the system on the website, by design or illegal means
promotion that may arise due to interventions on the website,
not responsible for price errors. Based on system errors, the buyer
can not claim rights.
5.3. Credit card (Visa, MasterCard etc.) from
You can also shop by bank transfer. One week from the order date
Orders that are not transferred in will be canceled. Processing orders
time, not when the order was placed, the necessary collection from the credit card account
It is the time when the transfer (EFT) reaches the bank accounts.
Without contacting customer service such as a paid shipping or postal check
payment methods made are not accepted.

Article 6- Rights and Obligations of the Buyer

6.1. The Buyer, besides the force majeure, the acts imposed on him in the contract
accepts and undertakes to fulfill it completely.

6.2. The buyer accepts the terms of the employment contract with the order.
and agree to make the payment in accordance with the form of payment specified in the contract, and
6.3. The buyer is the name of the seller from the website,
title, full address, telephone and other access information, basic of the good for sale
qualifications, sales price including taxes, form of payment, terms of delivery
and expenses etc. all preliminary information and right to "withdraw"
and how to exercise this right, submit complaints and appeals
official authorities etc. clear, understandable and appropriate for the internet environment
acknowledged that he / she has confirmed this preliminary information electronically and
6.4. Depending on the previous article, Buyer, product order and payment terms,
product usage instructions, precautions against possible situations and order / payment / usage with warnings
read the procedure information and have the knowledge and necessary in electronic environment
declares that he gave the confirmation.
6.5. No matter what the buyer wants to return the product he bought
not to damage the product and its packaging, the original and invoice of receipt at the time of return.
accepts and undertakes to return.

Article 7- Order / Payment Procedure

TL amount of the products added to the shopping cart including VAT (In installments
total installment amounts) of the relevant bank card
processed through posu. So orders are not shipped
order confirmation mail is sent to the customer first. Order Confirmation mail is not sent
shipment is not made.
Any disruptions in the process or credit card related
problems that may arise, the phone / fax / e-mail specified in the contract to the buyer
One or more of its ways is reported by using. From the buyer if necessary
be asked to meet with the bank. Order processing time of the order
not the moment of issue, the necessary collection from the credit card account, or
is the time when the transfer (EFT) is determined to reach the seller accounts.
Exceptionally justified reason that the goods subject to the contract cannot be supplied
In the event of understanding and / or inventory problem, the buyer is immediately open
and in an understandable way, if the buyer is informed and approved,
and any other goods can be sent at the price or the buyer's desire and choice
direction; another new product can be sent, the product is in stock or
The obstacle to delivery can be expected to eliminate the other obstacle and / or cancel the order.
It may be.

Fulfillment of the obligation to deliver the contract goods
In cases where it becomes impossible, the buyer has been informed of this situation and paid
the total price and any documents that put it under debt, if any, within ten days at the latest
The contract is canceled by returning to it. In such a case, the buyer
there will be no claims for additional material or moral damages.
At, credit card information on the internet
Buyers who do not want to use the cash transfer order options are offered.
When paying with money order, the buyer can choose the bank that best suits him and make his transfer.
If EFT has been made, the date of posting will be taken into account. Money Order and / or EFT
“Sender Information” must be same as Invoice Information when making order and
number must be written.
After the delivery of the product, the credit card of the Buyer is due to the Buyer's defect.
unfairly or unlawfully by unauthorized persons
the product price of the bank or financial institution to the Seller
the product delivered to the Buyer within 10 days,
It is mandatory to send it to the seller. In such cases, the shipping costs will be
It belongs.
If the buyer chose to pay by credit card, the PURCHASER should
in force that it will further confirm the information on default interest from the bank.
In accordance with the provisions of the legislation, interest and default interest provisions
It will be applied within the scope of the "Credit Card Agreement" between the bank and the BUYER.
accepts, declares and undertakes.

Article 8- Shipping / Delivery Procedure


Upon sending the order confirmation mail, the product / products are seller's
is given to the cargo company.


The product / products are delivered to the address of the buyer by the cargo with the seller.
It will be. The delivery time is from sending the Order confirmation mail and
30 days from the date of establishment of the contract. To the buyer in writing
or a period of ten days, provided that it is notified by a permanent data carrier.
Products are notified to areas where cargo companies do not deliver to the address
is sent as.

In the regions where the Cargo Company delivers once a week,
In cases of inaccuracy and deficiency, such as some social events and natural disasters
In cases, sagging may occur within the specified day. Buyer due to these sagging
cannot assume any liability to the seller. The Product is other than Buyer
If it is to be delivered to the person / organization, the delivery of the person / organization to be delivered is accepted.
not to be found, inaccuracies in the shipment information and / or at the Buyer's site
The seller is not responsible for the extra shipping costs that may arise from the absence.
If the product (s) did not reach the customer within the specified days, delivery
problems to customer service
An e-mail address of must be reported immediately.
In case of damaged package; Damaged packages are not received
A record should be taken to the Cargo Company official. If the Cargo Company representative
In the opinion that the package is not damaged, the package is opened there and the products are undamaged
to have it checked and to determine the situation in a minute
has the right to request. Shipping after package is received by Buyer
It is accepted that the company has done its duty in full. Package not accepted
and if the report has been recorded, the situation, together with the
the seller should be reported to the Customer Service as soon as possible.

Article 9- Procedure Regarding Product Return and Right of Withdrawal

Product Returns:

Any justification within seven days after the buyer receives the goods
has the right to withdraw from the contract without showing and paying a penalty.
In accordance with the general tax communiqué numbered 385, return procedures can be made
for the bottom of the 2 invoices of the seller that delivered with the goods of the buyer
After completing the return sections in the section completely and correctly
signing and sending one copy to the seller together with the product and the other copy.
The duration of the right of withdrawal is delivered to the buyer.
Starts from day one. The return shipping cost of the returned product or products is the buyer
must be covered by.
Prepared in line with the buyer's wishes and / or his personal needs clearly
There is no right to withdraw for the goods.
In case the buyer uses the right of withdrawal, the seller includes the withdrawal notification.
no later than ten days after receipt of the invoice with the product
the total price it has received and, if any, that places the consumer under debt
will return the document to the consumer at no cost.

Decreasing the value of the delivered goods or making a return impossible
The existence of the reason does not prevent the exercise of the right of withdrawal. But value
if the decrease or the impossible return is due to the consumer's defect
the seller must compensate for the value or decrease in value of the good.
The general return period is 7 days for every product purchased inadvertently. During this period,
Return of products that have been opened, used, destroyed, etc.
is not accepted. Returns must be made with the original packaging.
Any opening, deterioration, breakage in the product and packaging taken inadvertently,
In cases where destruction, tearing, usage and other situations are detected and the product
If the product cannot be returned as it was delivered to the buyer,
is not taken and the price is not refunded.
For product returns, the situation should be forwarded to customer service first. Product
The information of returning is sent to the customer by the seller. From this conversation
then delivery to the recipient's address with the invoice containing information about product return
The courier company should deliver it to the seller. The returned product business that reaches the seller
If it meets the conditions specified in this contract, it is accepted as return.
payment is also made to the buyer credit card / account. Refunds without returning the product
It is not done. Refund time for credit card refunds to credit card accounts
at the disposal of the relevant bank.
If the shopping was done with a credit card and in installments, the refund procedure to the credit card
It will be applied as follows: In how many installments the buyer has submitted the purchase request,
The bank repays to the buyer in installments. The seller, the bank of the product price
after paying all at once, with installments made from Bank poses
In case the expenses are returned to the credit card of the buyer,
The refund amounts requested in order not to fall victim to the victim status, again in installments
transferred to the bearer accounts by the Bank.
the installment amounts that you have paid, if the refund date and the card withdrawal dates
If it does not conflict, 1 (one) refund will be reflected to the card every month, and the buyer has paid before return
after the installments of the sales are over, paid before the return
It will take another month for the number of installments and will be deducted from its current debts.
In case of return of goods and services purchased with the card, the seller has
According to the contract, the buyer cannot pay in cash. Merchant, the seller, a
When it comes to the return process, it will return it through the relevant software,
member merchant, that is, the seller pays the amount in cash or deducted to the Bank.
to the buyer in accordance with the procedure detailed above.
payment in cash cannot be made. Refund to credit card, the recipient's Bank fee
after the one-time payment, by the Bank in accordance with the above procedure
It will be made.

Article 10-Guarantee

Products that are used and cleaned in accordance with the instructions for use
It is guaranteed for 6 months against all kinds of production defects under the following conditions:
Seller's warranty liability is only covered by law No. 4077.
valid for consumers. Turkish Commercial Code for commercial works
provisions will prevail.

Article 11- Confidentiality

In order to pay by the buyer with the information specified in this contract.
The information reported to the seller will not be shared by the seller with third parties.
The seller only uses this information in the presence of administrative / legal obligation.
explain. All kinds of judicial investigations documented with a research license
If the seller has the information requested from him,
It can provide.
Credit Card information is never stored, Credit Card information is only collected
to be securely transmitted to related banks during
used and deleted from the system after provisioning.
Information such as the recipient's e-mail address, postal address, and telephone are only available to the seller.
used by standard for product delivery and information procedures. Some
campaign information in periods, information about new products, promotion
information can be sent to the buyer after approval.
Article 12- Competent Courts and Enforcement Offices in Case of Conflict

In case of disagreement arising from the application of this contract, Industry and
Consumer Arbitrator up to the value announced by the Ministry of Commerce in December every year
Delegations with Consumer Courts in the settlement of the Buyer or Seller
It is authorized.
In the event of an order, the Buyer accepts all the terms of this contract
is considered to have.

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